Privacy Policy
This Privacy Policy explains how ServeLine Group ("ServeLine," "we," "us") collects, uses, and protects information when you use our websites, shop our products, or engage our services.
On this page
Last updated: January 1, 2026.
Information We Collect
We collect information you provide directly — such as your name, company, email, phone, shipping and billing details, and order history — as well as information collected automatically, including device, browser, IP address, and usage data.
- Contact and account details
- Order, payment, and shipping information
- Communications and support requests
- Website usage and analytics data
How We Use Information
We use your information to process orders, provide support, operate and improve our services, personalize your experience, and communicate about products, programs, and offers.
Sharing & Disclosure
We do not sell your personal information. We share information only with service providers, payment processors, and logistics partners who help us operate, and where required by law.
Cookies & Tracking
We use cookies and similar technologies as described in our Cookie Policy. You can control cookies through your browser settings.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. Contact us to exercise these rights.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce agreements.
Children's Privacy
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.
Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with a revised effective date.
Contact us
Questions about this policy? Email legal@servelinegroup.com or write to ServeLine Group, Legal Department, 100 Commerce Way, Suite 400, Dallas, TX 75201.